MarsX Privacy Policy

Effective date: August 28, 2026

This Privacy Policy explains how Guangdong Wuwo Digital Technology Co., Ltd., the developer of MarsX ("MarsX," "we," "us," or "our"), collects, uses, shares, and protects information when you use the MarsX mobile application and related services (the "Service").

1. Information We Collect

Depending on the features you use, we may collect:

• Account information: such as your mobile number, email address, nickname, profile photo, and login credentials.
• Content and communications: text, images, audio, video, profile information, and other content you upload, create, publish, or send through the Service.
• Transaction information: such as order details, transaction amounts, and payment status. Payments may be processed by third-party payment providers.
• Device and usage information: such as device model, operating system, app version, IP address, network information, language, access time, app activity, and crash or diagnostic data.
• Location information: approximate or precise location only when you enable location-based features and grant the required permission.
• Camera, microphone, photos, and files: only when you grant permission and use features that require them, such as voice chat, uploading media, creating a profile image, or sharing content.

2. How We Use Information

We use information to:

• create and manage your account;
• provide chat, social, media, AI-powered, payment, notification, and other requested features;
• personalize and improve the Service;
• maintain security, prevent fraud and abuse, diagnose technical issues, and enforce our terms; and
• comply with applicable laws and legal obligations.

3. AI-Powered Features

If you use AI-powered features, we process the text, images, audio, or other material you submit to provide the requested output. You must have the necessary rights and permissions for any content you submit, including content that identifies or relates to another person.

4. How We Share Information

We do not sell your personal information. We may share information only as necessary with:

• service providers that support hosting, cloud storage, communications, payments, analytics, customer support, security, and notifications;
• other users or the public when you choose to post content or use social features;
• government authorities or other parties when required by law or necessary to protect rights, safety, and security; and
• a successor entity in connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate privacy protections.

5. Data Retention and Deletion

We retain personal information only for as long as needed to provide the Service, fulfill the purposes described in this policy, resolve disputes, maintain security, and meet legal obligations.

You may access or update certain information in the app. You may also request account deletion through the account settings. After a valid deletion request, we will delete or anonymize the personal information associated with your account unless retention is required by law or necessary for legitimate security, fraud-prevention, or dispute-resolution purposes. Information may remain in backups for a limited period until those backups are overwritten.

6. Your Choices

You can manage app permissions, including camera, microphone, photos, notifications, and location, in your device settings. Disabling a permission may prevent the related feature from working. You may also request access to, correction of, or deletion of your personal information, subject to applicable law.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.

8. Children's Privacy

MarsX is not directed to children under 13, or the minimum age required by local law. We do not knowingly collect personal information from children without the consent required by law. If we learn that such information was collected improperly, we will take reasonable steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date. If a change is material, we may provide an additional notice in the app.

10. Contact Us

If you have questions or requests about this Privacy Policy or your personal information, contact us at wuwowork@gmail.com.